Privacy Policy

This Privacy Policy (the "Policy") describes how information is collected, used, disclosed, and protected when you use LazyTrade payment processing services. It applies to website visitors, customers, merchant and trader representatives, and other individuals who interact with LazyTrade.

Depending on how you interact with the Service, we may process the following categories of data:

2.1 Personal Information

• name, email address, and phone number;
• business details, including company name, registration and tax identifiers, and registered address;
• financial information, including bank account details and payment data;
• government-issued identification documents;
• date of birth and nationality.

2.2 Transaction Data

• payment and settlement history;
• transaction amounts, currencies, and statuses;
• merchant, payer, and counterparty information;
• dispute, refund, and chargeback information.

2.3 Technical and Usage Data

• IP address, device identifiers, and browser information;
• operating system type and version;
• cookies and similar technologies;
• login, activity, and support interaction logs.

We process data for the following purposes:

• accepting, processing, and settling payments;
• identifying and verifying individuals under KYC/AML requirements;
• preventing fraud, abuse, and unauthorized access;
• providing technical and customer support;
• developing, testing, and improving Service functionality;
• complying with legal obligations and requests from competent authorities;
• sending service notices and updates regarding terms or policies;
• marketing communications, where separate consent is required or obtained under applicable law.

We may disclose data to the following categories of recipients where a lawful basis exists:

• service providers supporting platform operations, hosting, analytics, support, and other technical processes;
• payment systems, banks, processing partners, and settlement counterparties;
• public authorities and law enforcement agencies where required by law;
• business partners, with your consent or another lawful basis;
• financial services regulators and supervisory bodies.

LazyTrade does not sell personal data to third parties.

We apply organizational and technical safeguards, including:

• SSL/TLS encryption for data in transit;
• PCI DSS Level 1 compliance for payment card data;
• multi-factor authentication for access to critical systems;
• regular security audits and penetration testing;
• hosting infrastructure in protected data centers with 24/7 monitoring;
• employee training on data handling and protection.

We retain data only for as long as necessary to fulfill processing purposes, perform contractual obligations, and comply with legal requirements. Transaction data is typically retained for up to 7 years under financial and accounting rules. You may request deletion as described in Section 7, subject to mandatory retention periods.

Where applicable law, including the GDPR, grants you relevant rights, you may:

• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request erasure where legal grounds exist;
• request restriction of processing in cases provided by law;
• receive data in a structured, commonly used, machine-readable format where applicable;
• object to certain processing activities;
• withdraw consent where processing is based on consent.

We use cookies and similar technologies to:

• maintain authenticated sessions;
• store user preferences;
• analyze site traffic and performance;
• personalize interface elements and content.

Further details on cookie types and management options are provided in our Cookie Policy.

Data may be transferred to and processed in countries outside your country of residence or registration. In such cases, LazyTrade implements appropriate safeguards, including Standard Contractual Clauses and other mechanisms required by applicable law.

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such processing, the data will be deleted within a reasonable period unless retention is required by law.

We may update this Policy due to changes in law, processing practices, or Service functionality. Material changes will be communicated by email, through the Platform, or by publishing an updated version on the website. The date of the latest revision is shown at the top of this document.

For questions about personal data processing or to exercise your rights, please contact us via Telegram or using the contact details below.